State Farm® Insurance Agent David Perkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bart Roegner
November 22, 2024
1
out of
5
rating by Bart Roegner
"We had a very poor experience after being loyal state farm customers for over a decade. We had every type of insurance that you can imagine. Sadly, the company is not what it once was in terms of customer service, support, and reason. The adjuster, Lakeisha, was incredibly rude at times and the agent, David, did little to nothing to help. I encourage everyone to search "State Farm Roof Claims" to see what people all over the country are saying about this company. Make sure that you're informed about the companys and people that you spend thousands with."
We responded:
"Bart, I am sorry, and I understand your frustration over your experience. I do apologize for how you felt after speaking with the claims associate. I will pass that feedback along. We never want a customer to feel like they were treated rudely. I would be happy to meet with you to discuss your frustration and your claim. "
Yolanda Glenn
November 22, 2024
5
out of
5
rating by Yolanda Glenn
"I spoke with Hannah on yesterday 11/21/24 about a renters insurance policy. It was a little late in the afternoon. She was on it lol. Not only did she have the policy ready early this morning,she emailed my apartment manager a copy for me. Great job!"
We responded:
"Yolanda, thank you for sharing your experience! I'm happy to hear that Hannah was able to assist you promptly with your renter's insurance policy. It's wonderful to know she had everything ready for you. We appreciate your kind words and look forward to assisting you with any further insurance needs!"
Rob Latham
November 21, 2024
5
out of
5
rating by Rob Latham
"Can't thank David Perkins and Alex Gum enough for all of their help getting my insurance needs sorted out. They were able to review and tailor my somewhat complex insurance situation to exactly what I needed. Alex was super knowledgable on my many questions and was able to quickly make some big changes that not only significantly improved my overall coverage but saved some money as well. Highly recommend this team!"
We responded:
"Rob, thank you for your wonderful review! I'm glad to hear that Alex and our team could assist with your insurance needs. It's great that Alex's expertise helped clarify your questions and make significant improvements to your coverage while saving you money. We appreciate your recommendation and are always here to help with any future needs. - David Perkins - State Farm Insurance Agent, Madison, AL"
Trudy Moore
November 15, 2024
5
out of
5
rating by Trudy Moore
"Update 11/15/23: This State Farm location has continued to be amazing! I often speak with Tammy to do my monthly installment payment. She's very kind and helpful! Thank you Tammy and the others that work at David Perkins' office! ♥️💯 I've been with this office for about 7 years. The staff is awesome and very helpful, especially Chelsea. You won't go wrong choosing this office for all of your insurance needs!"
We responded:
"Trudy, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need. We appreciate you and your business! - David"
Melanie Rinne
November 15, 2024
5
out of
5
rating by Melanie Rinne
"Tammy is always so quick to answer our questions or help us with whatever we need! She is a true asset to the office!"
We responded:
"Melanie, thank you for your wonderful review! I'm happy to hear that Tammy was quick to assist with your questions and needs. She truly is a valuable part of our team. We appreciate your kind words and look forward to continuing to support you! - David Perkins - State Farm Insurance Agent, Madison, AL"
Brad Benson
November 14, 2024
5
out of
5
rating by Brad Benson
"David Perkins office is great to work with. They are extremely quick in adding policies, answering questions, and providing claims assistance. Highly recommend."
We responded:
"Brad, thank you for your fantastic review! I'm glad to know our office has been quick and efficient in adding policies, answering your questions, and providing claims assistance. Your recommendation means a lot to us. We're always here to help with any future needs you may have. - David Perkins - State Farm Insurance Agent, Madison, AL"
David Maynard
November 12, 2024
5
out of
5
rating by David Maynard
"Been a customer here for years and they are fair priced and will go beyond to help you with your insurance needs. Highly recommended. The service I received from Tammy and Christie was beyond what I've experienced anywhere else for my home and auto coverage. If I could give more than 5 starts I would."
Robert Borne
November 5, 2024
5
out of
5
rating by Robert Borne
"I am a traveling contractor, and David Perkins was referred to me by my daughter in law who grew up in the area. Alex was the first one to take my call. But he has moved on and Christie Holby has taken over my a account and done a fantastic job. Just over the weekend i have a storage unit insurance that is due. Not even sure what they need. i forwarded to email to her and she is taking care of all of it. Now that is customer service. Not a voice mail with a 1-800 number. Thanks Christie."
We responded:
"Robert, thank you for sharing your experience! I'm glad Christie has been able to assist you so effectively, especially with your storage unit insurance needs. It's wonderful to know that our team has provided the level of service you appreciate. We strive to make things as seamless as possible for our customers. If you need any further assistance, don't hesitate to reach out. - David Perkins - State Farm Insurance Agent, Madison, AL"
Joanna Fodor
September 22, 2024
5
out of
5
rating by Joanna Fodor
"I would like to thank Alex Gum for helping us with our coverage. I truly appreciate how he took his time with us really explaining things and getting us the best rates possible. Alex made us feel like we were his only clients and not just another number. I highly recommend giving him a call. You will not be disappointed."
We responded:
"Joanna, thank you for your wonderful review! I'm glad to hear that Alex took the time to explain everything and secure the best rates for you. It's important to us that our clients feel valued and well-informed. We appreciate your recommendation and are always here for any future needs or questions you might have. - David Perkins - State Farm Insurance Agent, Madison, AL"
John Paquette
September 20, 2024
5
out of
5
rating by John Paquette
"Alex does a fantastic job of taking care of all my personal and commercial insurance, he is the best!"
We responded:
"Thank you, John! I'm glad Alex has been able to take care of all your personal and commercial insurance needs. Your satisfaction is very important to us, and we're grateful for your trust in our team. If you ever need anything else, don't hesitate to reach out. - David Perkins - State Farm Insurance Agent, Madison, AL"
Mike Sandoval
September 19, 2024
5
out of
5
rating by Mike Sandoval
"Alex has always been prompt to answer any question and explain everything to me. I am much appreciative for this!"
We responded:
"Mike, thank you for your wonderful review! I'm glad to hear that Alex has been prompt and thorough in answering your questions and explaining everything clearly. We appreciate your kind words and are here to help with any further needs. - David Perkins - State Farm Insurance Agent, Madison, AL"
Rachel Breece
September 13, 2024
5
out of
5
rating by Rachel Breece
"Alex Gum has been my agent for years and he is great to work with. He’s always fast to respond and works to get me and my household the best discounts. Thanks, Alex!"
We responded:
"Rachel, thank you for your kind words! I'm glad to hear that Alex has been providing you with excellent service over the years. It's great to know he's been responsive and helpful in securing the best discounts for you and your household. If you ever need anything else, don't hesitate to reach out. - David Perkins - State Farm Insurance Agent, Madison, AL"
Angel Howland
September 12, 2024
5
out of
5
rating by Angel Howland
"Hey! I just wanted to share my phenomenal experience with the amazing Hannah Overton herself! With my awful experience as a 24/25 year old, Hannah was more than exceptional in the depth of concern she shared for me concerning the lack of information I was given for insurance coverage. It was absolutely refreshing to speak with someone only slightly older than me, that genuinely aged about my lack of knowledge I was provided before our conversations to get me and my sister the proper and most beneficial coverage. She was incredibly knowledgeable, kind, and patient explaining what I NEEDED to know. I would recommend her in a heart beat to anyone my age or in my position looking into the auto and life insurance policies! 1000/10!!!"
We responded:
"Angel, thank you for sharing your experience with Hannah. I'm glad to hear she was able to provide you and your sister with the information and coverage you needed. Hannah's knowledge, kindness, and patience are truly valuable to our team. We appreciate your recommendation and are here for any future insurance needs you may have. - David Perkins - State Farm Insurance Agent, Madison, AL"
Saundra Holden
August 30, 2024
5
out of
5
rating by Saundra Holden
"Hannah Overton has been so helpful in the transition of our insurance needs. She's patient, understanding, and got us much more coverage for a much better discounted, bundled rate than competitors. We look forward to a continued, positive experience!"
We responded:
"Saundra, thank you for your wonderful review! I'm glad to hear that Hannah has been so helpful with your insurance needs. It's great that she was able to provide you with more coverage at a better rate. We look forward to continuing to provide you with positive experiences. If you ever have any questions or need further assistance, don't hesitate to reach out. - David Perkins - State Farm Insurance Agent, Madison, AL"
Ashley Schenck
August 27, 2024
5
out of
5
rating by Ashley Schenck
"Tammy is amazing. Makes it so easy for me to ask questions over email, when I can't make it into the office or a phone call. Very detailed with her answers, and patient with all my questions."
We responded:
"Ashley, thank you for your wonderful review. I'm glad Tammy has been able to assist you so effectively through email and provide detailed answers to your questions. We appreciate your feedback and are here for any future needs you may have. - David Perkins - State Farm Insurance Agent, Madison, AL"
Garrett Totcky
August 22, 2024
5
out of
5
rating by Garrett Totcky
"I've been with Perkins for about five years now, previously with USAA. The level of service shown by Perkins is far above anything I had before. I can call any random time, get a local human, and then they just fix my problem on the spot. I'd gladly recommend Perkins and State Farm."
We responded:
"Garrett, thank you for your kind words and for being with us for five years. I'm glad our service has met your expectations and that you appreciate the local, personal touch we strive to provide. Your recommendation means a lot. If you ever need anything, feel free to reach out anytime. - David Perkins - State Farm Insurance Agent, Madison, AL"
Czar Williams
August 22, 2024
5
out of
5
rating by Czar Williams
"My experience with state farm in this location has been phenomenal. Hannah Overton has helped me a lot and she is always happy to answer all my questions. 10/10"
We responded:
"Thank you, Czar, for your wonderful review. I'm glad to hear that Hannah has been so helpful and responsive to your questions. We appreciate your feedback and look forward to assisting you with any future needs. - David Perkins - State Farm Insurance Agent, Madison, AL"
priscilla ly
August 20, 2024
5
out of
5
rating by priscilla ly
"Highly recommend this office, Tammy was able to help me fix a minor hiccup in my policy. The customer service I received was exceptional."
We responded:
"Priscilla, Thank you for your kind review. I'm glad Tammy was able to assist you with your policy and provide exceptional customer service. We appreciate your recommendation and are here for any future needs. - David Perkins - State Farm Insurance Agent, Madison, AL"
Lionel Barzon
August 15, 2024
5
out of
5
rating by Lionel Barzon
"This a huge shout out to Alex Gum who works at David Perkins' office. Alex is the one of the best and most humble insurance agents I've ever worked with. He knows his products inside and out and also makes his customers feel like they are his only VIP client in his portfolio (which is crazy thinking about knowing how many clients he takes care of). Alex is destined to become more than just an awesome insurance agent. Give this man his own office and credit David for attracting and retaining and growing his team to go off and become leaders in our communities!"
We responded:
"Hey Lionel, Thanks for the awesome shout-out to Alex! I'm glad you had such a positive experience with him. Alex truly knows his stuff and makes every client feel special. We're grateful to have him on our team. If you need anything else, our office is here to help. - David Perkins - State Farm Insurance Agent, Madison, AL"
Vonda Howard
August 15, 2024
1
out of
5
rating by Vonda Howard
"They’re an insurance company 🤷🏾♀️. Terrible communication. Heartless responses. Doesn’t matter if the mistake is theirs or not…they are an insurance company. Not “family”. Not “friends”. The bottom line is all that matters to them. A means to an end and nothing more. Edit: The fact that you saw fit to post private information about my account (which was still wrong by the way) just proves the level of professionalism and tact within the team. Maybe invest in some accountants and better trained staff. Ive since moved on from State Farm (Progressive) as a whole and am not only getting rates that are HALF of what you were charging, but better customer service and professionalism. Be blessed."
We responded:
"Vonda, I am sorry for your frustration over your bill. I have reviewed the communication from my team and you, and found our interactions to be friendly, detailed, prompt, and empathetic. I know you had frustration over a higher bill, that was due to a prior bill’s returned payment and your current payment resulting in two months owed. You mentioned in your email that you do not frequently check your mail and emails, and missed the communications about your billing at that time. I understand life can get busy, but your frustration seems to be more over the results of your bill rather than our team. "
Jenna
June 3, 2024
5
out of
5
rating by Jenna
"This State Farm Insurance office has been the best experience I’ve had in my 20 years of driving! Every single one of their team members has been helpful and kind, making each interaction suuuper easy and affordable! The ONLY reason I am leaving them is because I got married and am joining my husband’s insurance. You will absolutely not regret working with this excellent team! Thank you!"
We responded:
"Jenna, your fantastic review brightened our day! I'm thrilled you found our team helpful and kind, making your interactions easy and affordable. Congratulations on your marriage, and thank you for your kind words about our office. If you ever need assistance in the future, feel free to reach out. - David Perkins - State Farm Insurance Agent, Madison, AL"
Richard deschamps
May 28, 2024
5
out of
5
rating by Richard deschamps
"We moved here 3 years ago , and they have been awesome all the way . Always there for us , no hesitation, they are the best . Thank You"
We responded:
"Richard, we are thrilled to hear that you have found our team to be awesome and always there for you since you moved here 3 years ago! We are grateful for your kind words and are pleased to know that you consider us the best. Thank you for trusting us with your insurance needs! David Perkins - State Farm Insurance Agent, Madison, AL"
R. Scott Borne
May 20, 2024
5
out of
5
rating by R. Scott Borne
"My son and his wife have moved back to Florence to raise their family. I am going to retire in a few years and want to move to the Florence area. The James family recommended David Perkins State Farm as a great local agency to get to know. Alex Williams has answered the call not only getting me great rates on all my insurance needs, but also hooking me up with a local realtor. In today’s world it’s very comforting to know that you can move into a new location, and get to know a local agent that will make your move easier than you expect it can be. Alex Williams with State Farm has been everything you want to believe in the Jake with State Farm commercials."
We responded:
"Hi R. Scott Borne, thank you for your generous review and shoutout for Alex! I appreciate you for letting us know how he has been able to assist you with both your insurance needs and connecting you with a local realtor. It's rewarding to hear that our efforts have made planning your move to Florence smoother. We appreciate the recommendation from the James family and your trust in us. If you have any other questions or need further assistance, please know that our team is here for you. - David Perkins - State Farm Insurance Agent | Madison, AL"
Nikki Elliott
May 11, 2024
5
out of
5
rating by Nikki Elliott
"Alex Williams with David Perkins went way above and beyond for my needs in a mini crisis. He was able to get what a needed in a timely manner and without hesitation. I will definitely be doing busy with him in the future. Thank you Alexis you were truly a Godsend."
We responded:
"Nikki, I'm thrilled to hear that Alex went above and beyond to assist you in your mini crisis! We're grateful for your kind words and look forward to serving you in the future. Thank you for choosing our office for your insurance needs! - David Perkins - State Farm Insurance Agent, Madison, AL"
Ginger
May 2, 2024
5
out of
5
rating by Ginger
"I recently moved to AL after the loss of my husband. Now on my own living with my son and daughter in law. I was run off the road and took the ride of my life. Thinking I would have to buy another car and say goodbye again to my love, my car...baby, but no. David has worked with me in every aspect of the claim. Today he has reassured me the shop will restore her to her prior glory. A big thank you to David again."
We responded:
"Thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - David Perkins - State Farm Insurance Agent"