State Farm® Insurance Agent David Perkins

"Been a customer here for years and they are fair priced and will go beyond to help you with your insurance needs. Highly recommended. The service I received from Tammy and Christie was beyond what I've experienced anywhere else for my home and auto coverage. If I could give more than 5 starts I would."

"I am a traveling contractor, and David Perkins was referred to me by my daughter in law who grew up in the area. Alex was the first one to take my call. But he has moved on and Christie Holby has taken over my a account and done a fantastic job. Just over the weekend i have a storage unit insurance that is due. Not even sure what they need. i forwarded to email to her and she is taking care of all of it. Now that is customer service. Not a voice mail with a 1-800 number. Thanks Christie."

"I would like to thank Alex Gum for helping us with our coverage. I truly appreciate how he took his time with us really explaining things and getting us the best rates possible. Alex made us feel like we were his only clients and not just another number. I highly recommend giving him a call. You will not be disappointed."

"Alex does a fantastic job of taking care of all my personal and commercial insurance, he is the best!"

"Alex has always been prompt to answer any question and explain everything to me. I am much appreciative for this!"

"Alex Gum has been my agent for years and he is great to work with. He’s always fast to respond and works to get me and my household the best discounts. Thanks, Alex!"

"Hey! I just wanted to share my phenomenal experience with the amazing Hannah Overton herself! With my awful experience as a 24/25 year old, Hannah was more than exceptional in the depth of concern she shared for me concerning the lack of information I was given for insurance coverage. It was absolutely refreshing to speak with someone only slightly older than me, that genuinely aged about my lack of knowledge I was provided before our conversations to get me and my sister the proper and most beneficial coverage. She was incredibly knowledgeable, kind, and patient explaining what I NEEDED to know. I would recommend her in a heart beat to anyone my age or in my position looking into the auto and life insurance policies! 1000/10!!!"

"Hannah Overton has been so helpful in the transition of our insurance needs. She's patient, understanding, and got us much more coverage for a much better discounted, bundled rate than competitors. We look forward to a continued, positive experience!"

"Tammy is amazing. Makes it so easy for me to ask questions over email, when I can't make it into the office or a phone call. Very detailed with her answers, and patient with all my questions."

"I've been with Perkins for about five years now, previously with USAA. The level of service shown by Perkins is far above anything I had before. I can call any random time, get a local human, and then they just fix my problem on the spot. I'd gladly recommend Perkins and State Farm."

"My experience with state farm in this location has been phenomenal. Hannah Overton has helped me a lot and she is always happy to answer all my questions. 10/10"

"Highly recommend this office, Tammy was able to help me fix a minor hiccup in my policy. The customer service I received was exceptional."

"This a huge shout out to Alex Gum who works at David Perkins' office. Alex is the one of the best and most humble insurance agents I've ever worked with. He knows his products inside and out and also makes his customers feel like they are his only VIP client in his portfolio (which is crazy thinking about knowing how many clients he takes care of). Alex is destined to become more than just an awesome insurance agent. Give this man his own office and credit David for attracting and retaining and growing his team to go off and become leaders in our communities!"

"They’re an insurance company 🤷🏾‍♀️. Terrible communication. Heartless responses. Doesn’t matter if the mistake is theirs or not…they are an insurance company. Not “family”. Not “friends”. The bottom line is all that matters to them. A means to an end and nothing more. Edit: The fact that you saw fit to post private information about my account (which was still wrong by the way) just proves the level of professionalism and tact within the team. Maybe invest in some accountants and better trained staff. Ive since moved on from State Farm (Progressive) as a whole and am not only getting rates that are HALF of what you were charging, but better customer service and professionalism. Be blessed."

"This State Farm Insurance office has been the best experience I’ve had in my 20 years of driving! Every single one of their team members has been helpful and kind, making each interaction suuuper easy and affordable! The ONLY reason I am leaving them is because I got married and am joining my husband’s insurance. You will absolutely not regret working with this excellent team! Thank you!"

"We moved here 3 years ago , and they have been awesome all the way . Always there for us , no hesitation, they are the best . Thank You"

"My son and his wife have moved back to Florence to raise their family. I am going to retire in a few years and want to move to the Florence area. The James family recommended David Perkins State Farm as a great local agency to get to know. Alex Williams has answered the call not only getting me great rates on all my insurance needs, but also hooking me up with a local realtor. In today’s world it’s very comforting to know that you can move into a new location, and get to know a local agent that will make your move easier than you expect it can be. Alex Williams with State Farm has been everything you want to believe in the Jake with State Farm commercials."

"Alex Williams with David Perkins went way above and beyond for my needs in a mini crisis. He was able to get what a needed in a timely manner and without hesitation. I will definitely be doing busy with him in the future. Thank you Alexis you were truly a Godsend."

"I recently moved to AL after the loss of my husband. Now on my own living with my son and daughter in law. I was run off the road and took the ride of my life. Thinking I would have to buy another car and say goodbye again to my love, my car...baby, but no. David has worked with me in every aspect of the claim. Today he has reassured me the shop will restore her to her prior glory. A big thank you to David again."

"Tammy did a Great Job handling our situation! Thank You!"

"We were excited when we first switched, they guy we originally talked to was awesome and helpful and seemed to care. But every time we have been in since it has basically been an oh well your SOL attitude. Yes it is an insurance company 100% for profit doesn't care and just out to get every penny from you they can. I was told not to use my to get my bumper fixed, that if i used the thing I pay for I'm more of a liability, because i BUMPED A CURVE WHILE PARKING. Never mind the fact that I'm 40 years old and have never had an at fault, never had a ticket and have never even been pulled over. They hide behind the argument of "statically your more of a liability now" regardless of any real information. Yes I know that is probably going to be the case anywhere, but They could at least act like their slogan "like a good neighbor" From getting treated like i did something wrong when a payment didn't go through (because my credit card was stolen) To the debit card I used at that time being save in the system even when I said NO don't save it. To trying to explain that the website wouldn't let me do anything with my auto pay to update or fix, to getting attitude because i was trying to understand something that didn't makes sense and seemed to be designed to make me have a late payment again (I appreciated the warning that the system was set up to screw me but not the attitude), to being dismissed when i was clearly upset and distressed over the situation. And then there is the thing about not being able yo use the insurance without being punished. Yes I know they are probably all that way because it isn't about selling a useable service, it is about profit. But you cant make a profit off anyone who switches because you don't at least pretend to be caring and understanding."

"Sent an email after hours asking a question and Tammy got back to me first thing in the morning! Amazing customer service for sure."

"Alex Williams is an amazing team member!"

"Awesome experience, and super simple. I was taken care of by Alex, who was very professional and patient with helping get me set up and fully covered!"

"My agent was Alex. I don't know Alex's last name because I felt like that the kind of experience getting my business insurance was like we were on a first name bases. If you've had to shop around the the red tape of the business world these type ppl that Alex was makes it so simple and easy to understand as well as making me feel .....well....insured and having one less worry about is a peace of mind I was not able to get anywhere else. If I could have given more stars I would have. So Professional that I know these guys have my back. Just exactly what I was looking for Thanks Alex (super insure)"the hero""