State Farm® Insurance Agent David Perkins

"I recently moved to AL after the loss of my husband. Now on my own living with my son and daughter in law. I was run off the road and took the ride of my life. Thinking I would have to buy another car and say goodbye again to my love, my car...baby, but no. David has worked with me in every aspect of the claim. Today he has reassured me the shop will restore her to her prior glory. A big thank you to David again."

"We were excited when we first switched, they guy we originally talked to was awesome and helpful and seemed to care. But every time we have been in since it has basically been an oh well your SOL attitude. Yes it is an insurance company 100% for profit doesn't care and just out to get every penny from you they can. I was told not to use my to get my bumper fixed, that if i used the thing I pay for I'm more of a liability, because i BUMPED A CURVE WHILE PARKING. Never mind the fact that I'm 40 years old and have never had an at fault, never had a ticket and have never even been pulled over. They hide behind the argument of "statically your more of a liability now" regardless of any real information. Yes I know that is probably going to be the case anywhere, but They could at least act like their slogan "like a good neighbor" From getting treated like i did something wrong when a payment didn't go through (because my credit card was stolen) To the debit card I used at that time being save in the system even when I said NO don't save it. To trying to explain that the website wouldn't let me do anything with my auto pay to update or fix, to getting attitude because i was trying to understand something that didn't makes sense and seemed to be designed to make me have a late payment again (I appreciated the warning that the system was set up to screw me but not the attitude), to being dismissed when i was clearly upset and distressed over the situation. And then there is the thing about not being able yo use the insurance without being punished. Yes I know they are probably all that way because it isn't about selling a useable service, it is about profit. But you cant make a profit off anyone who switches because you don't at least pretend to be caring and understanding."

"My agent was Alex. I don't know Alex's last name because I felt like that the kind of experience getting my business insurance was like we were on a first name bases. If you've had to shop around the the red tape of the business world these type ppl that Alex was makes it so simple and easy to understand as well as making me feel .....well....insured and having one less worry about is a peace of mind I was not able to get anywhere else. If I could have given more stars I would have. So Professional that I know these guys have my back. Just exactly what I was looking for Thanks Alex (super insure)"the hero""

"They’re an insurance company 🤷🏾‍♀️. Terrible communication. Heartless responses. Doesn’t matter if the mistake is theirs or not…they are an insurance company. Not “family”. Not “friends”. The bottom line is all that matters to them. A means to an end and nothing more."

"We recently found out that there were some mistakes with our insurance life policy. Mr. Alex Gum was extremely helpful and professional and proactive in getting these issues resolved. When and if Alex becomes available as an insurance agent, we strongly recommend him."

"I am blown away by the customer service provided by Alex Gum at the Madison, AL office. Alex wrote three policies for me today that saved me $1900 per year over my previous insurer. Alex is very personable and it was fun working with him. I look forward to many years as a State Farm customer with the Madison, AL office."

"When you are in a crisis and need help, friends and family can only take you so far. You really need an expert to help you navigate unchartered territory. Christie has guided us and helped us, just like a neighbor. Can’t thank Christie enough for her help in our trial!"